Trouble logging in?

Check the following before contacting your school or teacher.

Summary:

Use the correct login page and log in through the website or app
Log in to the correct product with the correct role
Use the correct email address or username
Check the junk or spam folder for password reset emails

1. Log in through the website or app

Follow the link to log in through the website: skooler.com/login

To log in to the Skooler app, you must first log in through the website, then download the app from your browser. You can read more about how to download the app as a PWA here: Skooler app

2. Log in to the correct product with the correct role

Skooler is available as two products, Skooler Pro and Skooler GO. In both products, you can log in with different roles: teacher (manager and administrator), student, and parent.

If you are unsure which product or role to use, contact your school.

3. Check the email address or username

Students and parents do not register themselves. It is the school or teacher who creates the user and links it to an email address or username. You must log in with the email address or username that the school has registered for you.

Contact the school or teacher if you:

Receive a message that the user does not exist
Believe an incorrect email address or username has been registered

4. Forgot your password?

Forgot your password? Go to the login page, select the correct product and role, click on "Forgot password?" and follow the instructions.

If you do not receive the email:

Wait a few minutes and check the junk or spam folder
Make sure you entered the correct email address
Contact the school or teacher to check which email address is registered